Bally Casino UK privacy
Who is responsible for your data
Gamesys Operations Limited runs Bally Casino and is the controller of the personal data connected with your use of our site.
What we collect
| Category | Examples |
|---|---|
| Account details | Name, date of birth, home address, contact details, username and security question |
| Payments and play | Deposits, withdrawals, payment methods and gaming activity |
| Device and visits | IP address, pages viewed, access times, hardware and software details |
| Messages | Live Chat conversations and emails with our team |
We also receive information from third parties to confirm identity, prevent fraud and support safer gambling.
Why we use it
We use your data to run your account and payments, answer support requests, confirm your age and identity, tackle fraud and money laundering, and spot signs of gambling-related harm. We also use it to improve the site, personalise what you see and send marketing you have agreed to. Each purpose relies on its own legal basis.
For UK members, we receive self-exclusion information through GamStop. As a GamProtect participant, we may share limited registration details with other participating operators when the scheme's conditions are met.
Your choices
You can change your marketing preferences in your account at any time and ask us about your privacy rights through our Customer Support team. If you are unhappy with how we handle your data, you can also raise it with your local data protection regulator, which in the UK is the Information Commissioner's Office.